SHIPPING DETAILS

We ship on every Tuesday ,Wednesday  and Friday between the hours of 9am-2pm, with the exception of Malaysia Public holidays.

Orders Handling

For the holiday season, Christmas, New Year, Deepavali Day Etc. We will take more time to fulfill the parcel. Hope you understand it's a small scale business, handled by a single to pack parcels in a day. We will try our best to ship out asap.

We will always ship all the items in one parcel ( ready stock & pre-order items ) If you are urgent, please contact us directly to our Whatsapp; 016-5547418 for further arrangement. If you need the ready stock items to be shipped first, you will have to bear the additional postage fees.

Tracking code will be provided for all orders. In the event that multiple orders are placed with the same shipping destination on the same account, orders will be combined with one tracking code unless otherwise requested.

Tracking ID Information

Please allow at least 1 business day after your order is shipped for the tracking information to appear online. If the tracking information does not update online, and the expected delivery date has passed, please contact us  to our Whatsapp; 016-5547418 so that we can assist you further.

Please also note that the shipping fee is not refundable in the event of wrong information of delivery placed by customers.

Shipping Fees & Estimated Time Delivery

We ship within Malaysia via J&T EXPRESS - there is a flat rate delivery charge according to the of the parcels weight. 

Please note that delivery times commence from the date of dispatch. Take a note that we cannot be responsible for any delays caused by destination customs clearance processes, especially during busy periods and seasons.

If you are located in Malaysia, we will ensure the parcel to be successfully delivered. We cooperate with J&T EXPRESS as our shipping partner and we never lost any single parcel, or damaged it in transit. If the parcel is lost, we will immediately resend a new parcel to your door place once you inform us. We will cover your shipping chargers.